Privacy Policy

At Le Port Surf & Adventure (“we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website leportsurfadventure.com (the “Website”) and use our services. By accessing or using the Website, you agree to the practices outlined in this Privacy Policy.

1. Information We Collect

We collect the following types of information from you when you interact with our Website:

a) Personal Information

When you book services, sign up for our newsletter, or contact us, you may provide the following personal information:

  • Name

  • Email address

  • Phone number

  • Billing and payment information (such as credit card details, processed through secure payment gateways)

  • Address (for billing or booking purposes)

  • Other information you provide in inquiries or communications with us

b) Non-Personal Information

We also collect non-personal information to improve your experience on our Website:

  • IP address

  • Browser type and version

  • Device information

  • Usage data (such as pages visited, time spent on the site, and referring URLs)

  • Cookies (See our Cookie Policy below for more details)

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide services: Process your bookings, payments, and fulfill your service requests (e.g., surf lessons, adventure tours).

  • To improve our Website: Analyze trends, improve content, and optimize user experience.

  • To communicate with you: Send confirmations, updates, promotional offers, and important information about your bookings or our services.

  • For legal and security purposes: Protect against fraud, comply with legal obligations, and resolve disputes.

3. Sharing Your Information

We respect your privacy and do not sell your personal information to third parties. However, we may share your information with third parties under the following circumstances:

  • Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating the Website, processing payments, and providing services (e.g., payment processors, marketing partners).

  • Legal Compliance: We may disclose your information if required by law or in response to a legal request (e.g., subpoenas, government inquiries).

  • Business Transfers: If we undergo a merger, acquisition, or sale of assets, your personal information may be transferred as part of that process.

4. Cookies and Tracking Technologies

We use cookies and similar technologies (such as web beacons and pixel tags) to enhance your experience on the Website. Cookies are small files stored on your device that help us recognize you and remember your preferences.

You can control how cookies are used on your device by adjusting your browser settings. Please note that blocking or deleting cookies may affect your experience on the Website and some features may not function as intended.

5. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, alteration, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.

  • Correction: You can request that we correct any inaccurate or incomplete personal information.

  • Deletion: You may request the deletion of your personal information, subject to certain exceptions (e.g., for legal reasons).

  • Opt-Out: You can opt-out of receiving promotional emails or newsletters by following the unsubscribe instructions in the email or by contacting us directly.

To exercise any of these rights, please contact us at info@leportsurfadventure.com.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Third-Party Links

Our Website may contain links to third-party websites. These third-party sites are not operated by us, and we are not responsible for the content, privacy practices, or security of any third-party website. We encourage you to read the privacy policies of any third-party sites you visit.

9. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on this page and indicate the "Effective Date" at the top. Your continued use of the Website after any changes indicates your acceptance of the updated Privacy Policy.

Many thanks!
Ben